LogViewPlus Support

LogViewPlus Support

Member since November 2018

Posts
1295
Topics Started
31
Last Active
Aug 2, 2026

Recent Activity

Saved Analysis duplicates quote marks and other issues
in Help & Support · Last post Dec 1, 2021 at 6:44 AM
2 replies

Hi Zoltan, I have reviewed this issue.  It turns out the problem with double quotes is not a bug, but a consequence of escaping the data so it ca...

auto-merging multiple files does not work when they are each in a different zip file
in Features & Suggestions · Last post Dec 1, 2021 at 6:33 AM
4 replies

Hi Daniel, I have now reviewed this issue.  Unfortunately, we will not be able to automatically merge the contents of multiple zip files.  T...

Export/Import parsers (and perhaps other settings)
in Features & Suggestions · Last post Nov 26, 2021 at 2:47 PM

Hi Zoltan, LogViewPlus supports  importing and exporting settings .  You can find these commands in the bottom left corner of the Settings w...

Display JSON as Collapsible Tree
in Features & Suggestions · Last post Nov 11, 2021 at 6:25 PM
5 replies

Thanks for the feedback Brad. When we implement this feature, we will definitely be adding a new custom extension type which would allow users to writ...

Log Entry Grid color always green
in Help & Support · Last post Nov 11, 2021 at 10:58 AM
5 replies

Glad that helped.  Thanks for letting me know. Toby

Brand new to this-
in Help & Support · Last post Nov 8, 2021 at 7:19 PM
1 replies

Hi JM, Looking at the data in the screenshot, it does not seem to be a log entry.  LogViewPlus defines a log entry as a date plus a message.&nbsp...

Export Log Entries Options
in Features & Suggestions · Last post Oct 30, 2021 at 6:53 AM
1 replies

Hi Andrew, Thanks for the feedback. Try copying the selected log entries with CTRL+C and pasting them into Wordpad or an email client.  Log entri...

v2.5.37 Installer
in News & Announcements · Last post Oct 20, 2021 at 7:13 AM

We recently introduced a new installer which allows LogViewPlus to be installed without Admin permission.  Unfortunately, this is a breaking chan...

how do I resolve the parsing for this log file
in Help & Support · Last post Oct 20, 2021 at 7:01 AM
3 replies

Hi BDroye, Apologies for the slow reply.  We recently migrated servers and I unfortunately missed the notification update. The difference between...

UDP Data Backup
in Help & Support · Last post Oct 15, 2021 at 6:30 AM
1 replies

Hi, This is not possible at the moment. The data can only be stored to a temporary file. What you could do here is create a batch file which periodica...

Connect the FileViewPlus to a database for increase performance and increase limit tracking?
in Help & Support · Last post Oct 6, 2021 at 10:21 AM
1 replies

I am not sure that kind of functionality makes sense at this stage.  However, as LogViewPlus adds more reporting features, it might be a good fit...

.xsd schema for xml parser rule set
in Help & Support · Last post Oct 5, 2021 at 9:41 AM

Hi Sunny, Thanks for the feedback. LogViewPlus does not support parsing XML log files by schema.. Our approach is to extract fields as requested by th...

Parser detection based on content instead of logfilename
in Features & Suggestions · Last post Sep 29, 2021 at 7:25 PM
16 replies

Thanks for the feedback Keli - glad to hear you are finding the forum helpful!   :) For the 2.5.37 release we revisited the log file context...

Under which circumstances are the "Find next/previous bookmark" buttons greyed out?
in Help & Support · Last post Sep 28, 2021 at 10:22 AM
8 replies

Are your log files being tailed?  If the log file is being updated, the bookmarks may become invalid on refresh.   Unfortunately, I am ...

Allow splitting by placeholder in distinct values drill down
in Features & Suggestions · Last post Sep 27, 2021 at 9:14 AM
3 replies

Thanks for your patience Daniel.  We are working towards this goal incrementally with a final 3.0 release in the next 6 - 9 months. Toby

LogViewPlus 2.5.37
in News & Announcements · Last post Sep 20, 2021 at 4:42 AM

Today we are announcing LogViewPlus v2.5.37 . This is a minor release focused on resolving outstanding issues and improving performance. Our plan for ...

Display error - overlapping lines in the message column
in Help & Support · Last post Sep 14, 2021 at 7:17 PM
2 replies

Thanks for the sample log lines Keli.  They were a big help in narrowing down the problem. We have just released LogViewPlus v2.5.36 as a BETA re...

How do I setup a data source from a TCP stream?
in Help & Support · Last post Sep 10, 2021 at 5:49 AM
10 replies

Glad to hear that resolved the problem.  Please let me know if you have any further questions or issues. Toby

Issue saving workspace with multiple LogViewPlus instances
in Help & Support · Last post Sep 9, 2021 at 8:27 AM
3 replies

That is correct.  For now, the the only solution available is to disable running multiple instances. Toby

Graph Reports - Cursur Tooltip Resolution
in Features & Suggestions · Last post Sep 9, 2021 at 5:53 AM
1 replies

Hi Andreas, Thanks for bringing this issue to our attention.  I can see that better tool tip resolution would help in some instances.  This ...